Shipping policy
Last updated: April 2026
Shipping Zones & Rates
| Destination | Rate |
|---|---|
| United Kingdom | £ 5 |
| European Union | £ 8 |
| Worldwide | from £ 9 to £23.99 |
Please note: Our products are handmade to order. For these items, shipping rates may differ slightly and will be clearly displayed at checkout before you complete your purchase.
Processing Times
Because our products are made to order, please allow time for production before dispatch:
- Handmade/Made to order products: 3–7 business days (may vary by product)
Orders are not processed on weekends or UK public holidays.
Estimated Delivery Times
Once dispatched, please allow the following estimated delivery windows:
| Destination | Estimated Delivery |
|---|---|
| United Kingdom | 2–5 business days |
| European Union | 5–10 business days |
| USA & Canada | 7–10 business days |
| Rest of World | 7–10 business days |
These are estimates only and may be affected by customs processing, carrier delays, or peak periods.
International Customs & Duties
Orders shipped outside the UK may be subject to import duties, taxes, and customs fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in our shipping rates. We recommend checking your local customs regulations before ordering.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information where available. Tracking availability depends on the carrier and shipping method used.
Shipping Queries
If you have any questions about your order or delivery, please contact us and we'll be happy to help. You can reach us via the contact form on our website or email: info@shoptopdesigns.com